Case Manager - Residential Housing

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Pay is based on experience. $ 15.84 - $27.70 per hour, 40 hours per week, benefits eligible. 

Caring. Hope. Giving back. Do these words resonate with you? If so, please keep reading.

Our goal at the Bert Nash Center is to build a healthier community by responding to needs and working to restore lives. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community.

Our values of compassion, integrity, equity and hope reflect in everything we do. 


The primary responsibilities of the Residential Case Manager will be to support the residential housing team by providing specialized housing services that include the operation of the Transitions (Tier II) housing facility, supportive housing case management, crisis intervention, psychosocial groups and other support services to adults that struggle with recurrent mental health disorders along with issues in acquiring and maintaining independent community housing.  

Some specific duties include: 

  • Provide support to consumers to reduce the effect of those symptoms within a supportive, 24/7 residential environment;
  • Complete strength assessments, collaborate with the residents in their treatment planning along with the review of their individualized treatment plan;
  • Assist clients in learning and practicing news skills that contribute to their recovery with a goal to achieve independent community tenure as specified in their individualized treatment plan;
  • Provide supportive counseling, solutions focused interventions, behavioral analysis and crisis intervention to increase client's ability to function in all life domains;
  • Complete individualized assessments with clients and identify strategies or treatment options associated with the consumer's mental illness with the goal of minimizing the negative effects of mental illness symptoms or associated environmental stressors;
  • Providing outreach and crisis intervention services to clients and prospective clients to enable timely access to those services appropriate and necessary for crisis stabilization with the purpose of diverting the client from inpatient psychiatric hospitalization;


  • BA/BS degree (psychology, social work, or psychiatric nursing preferred) and/or four years of equivalent experience working in the human services field (supportive housing or residential services preferred;
  • Ability effectively provide services to people who are experiencing mental health and housing related crisis;
  • Experience working with individuals who are experiencing a serious and persistent mental illness, have a history of substance use and might have experienced significant trauma;