Pay is commensurate with experience within a range of $18.75 to $23.00 per hour. Full time, non-exempt, benefits eligible. Bert Nash offers excellent benefits which include medical, dental, vision, KPERS retirement, life insurance, an Employee Assistance Program (EAP) providing free counseling and resources, and generous PTO.

Caring. Hope. Giving back. Our mission at the Bert Nash Center as the Community Mental Health Center (CMHC) of Douglas County is to advance the health of the community through comprehensive behavioral health services responsive to evolving needs and changing environments. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community. Our values of compassion, integrity, equity and hope reflect in everything we do.

Responsibilities: The primary responsibility of the Client Coverage Coordinator is verifying and documenting known insurance coverage for incoming Clients.  Including but not limited to extensive understanding of how benefits are applied depending upon a care provider's credentials. Identifying required co-pay, co-insurances and documenting in EHR.  This position works closely with other departments such as Admissions. Specific duties include but not limited to:

• Contacting insurance payers to verify benefits and level of coverage, via phone and online.
• Obtaining authorization or pre-certification as needed.
• Entering insurance information into the electronic health record.
• Maintain appropriate communication with other staff as it pertains to daily tasks.
• Ability to interact professionally with insurance companies and internal/external contacts.
• Knowledge of medical insurance, Medicare and Medicaid billing requirements and practices.
• Regular and predictable attendance is an essential function of the job.
• Other assignments whenever needed.

Qualifications

The Client Coverage Coordinator position requires but not limited to:

• High school graduate or equivalent.
• Four years prior healthcare business office/clerical related experience.
• Strong computer fluency.
• Strong typing and data entry skills.
• Attention to detail, ability to maintain confidentiality.
• An ability to exercise sound, independent judgement.
• Flexibility in assigned working hours if needed.
• An energetic and positive approach.