Mobile Crisis Specialist - PRN

The PRN Mobile Crisis Specialist serves as part of the Mobile Response Team and Crisis Division of BNC. The MRT collaboratively responds to a broad range of community needs including high acuity individuals or those with complex circumstances and is responsible for providing mobile and/or onsite behavioral health crisis services to individuals across life stages throughout Douglas County, Kansas. Team members in this position will be adept that providing brief, intensive crisis services with the goal of reducing the need for hospitalization, diverting from justice system contact, and assisting with other diversion activities.

This role requires ability to work with severe and persistent mental illness, serious emotional disturbance, and/or substance abuse issues, especially those experiencing a psychiatric crisis; ability to work independently and as a member of a crisis services team; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations. The PRN Mobile Crisis Specialist will be willing to strongly advocate for the best interests of those receiving services and have a strong passion for Public Service.

As a participant in the PRN MRT Staffing Program, you understand your ability to maintain flexibility in assigned work hours with dependable and predictable attendance adhering to position schedule is an essential function of the job. 4 shifts per calendar month is the minimum preferred. 

MRT PRN Mobile Crisis Specialists are hourly positions, nonexempt, are not eligible for BNC benefits, and not currently open for internal BNC applicants. Hourly pay is $35 with applicable shift differentials. The MRT operates 18/7/365 with plans to expand operation hours. Shift Differentials are part of supporting Crisis Services needs for extended hours of coverage and apply as follows:

  • Day Shift is defined as any hours worked between 8am and 3pm; Evening Shift is defined as any hours worked between 3:00pm and 11:00pm;Night Shift is defined as any hours worked between 11:00pm and 2:00am
  • Evening shift differential $2, Night shift differential 2.75
  • Weekend shifts are defined as being worked between 11 pm Friday through 2am Monday
  • Weekend Day shift differential $2
  • Weekend Evening shift differential$3.25, Weekend Night shift differential $4
  • PRN employees who are scheduled and have worked hours on a holiday as observed by MRT will be compensated at 2x their base hourly rate, plus any applicable differential as outlined above

The primary responsibility will be to safely respond in partnership with MRT teammates to provide solution-focused and recovery-oriented interventions at the point of a behavioral health crisis or concern in the community. A good portion of service provision will involve active crisis responses and brief transitional crisis support. Services can be offered through collaborative multidisciplinary, strengths-based, and recovery-oriented approaches.

RESPONSIBILITIES

  • Response must occur within 45 minutes of contact being made
  • Aid in access to recommended services such as inpatient hospitalization, substance abuse services, outpatient therapy, child rehabilitation services, adult rehabilitation services, and psychiatric services
  • Collaborate with BNC MRT colleagues and other outside providers in the coordination of appropriate service and level of care
  • Meet and comply with all administrative and clinical documentation requirements for crisis division staff
  • Meet direct service expectations and comply with other standards as established
  • Attend and actively participate in program staffing, clinical supervision 1x monthly during shift
  • Provide input to supervisors and other treatment team members regarding clinical or program issues
  • Coordinate services between agencies or multidisciplinary providers on behalf of the client

QUALIFICATIONS

  • Bachelor's degree in human services
  • Demonstrated knowledge of the theory and practice of human services at the Bachelor's level having 1 - 2 years' experience working in a social services role
  • Basic level knowledge of community mental health services, crisis intervention models, stages of change, and understanding of behavioral health concepts and presentation is strongly preferred
  • Ability to provide screening, brief intervention, and referral to services for SUD
  • Team player and invested in supporting clients in crisis
  • The requirements listed below are representative of the knowledge, skill and/or ability required

REQUIREMENTS

  • Must be located geographically in Douglas County for entirety of shift duration to ensure consistent and efficient crisis response team.
  • Must be willing to collaborate and coordinate with local law enforcement/EMS/hospital emergency department/multidisciplinary community partners as appropriate and necessary to coordinate care and ensure a safe environment for the patient and staff providing mental health support and assessment.
  • Complete all required training (KS Train, Relias, Basic CPR, First Aid, CPI) and onboarding within 30 days of hire.
  • Establish and maintain a working competency in the management and use of the Center's electronic medical record (EMR) software as demonstrated by timely and accurate documentation of the clinical record.
  • Responsibly, professionally, and ethically carry out all job duties with minimal supervision

WORK ENVIRONMENT: This job operates largely in various community settings and a home base being a professional office setting at 200 Maine Street Lawrence, Kansas. This role routinely uses standard office and mobile equipment such as computers, phones, printers, and fax machines. Must be able to perform the physical requirements of the position, including sitting and standing for periods of time, moving about the building and community, the ability to drive distances in the light and dark with valid driver's license, ability to lift up to twenty-five pounds, and data entry into various computer software programs.