Crisis Case Manager - Part Time - Treatment & Recovery Center

Pay is commensurate with experience within a range of $20.00 to $25.00 per hour. Part time, non-exempt.

Caring. Hope. Giving back. Our mission at the Bert Nash Center as the Community Mental Health Center (CMHC) of Douglas County is to advance the health of the community through comprehensive behavioral health services responsive to evolving needs and changing environments. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community. Our values of compassion, integrity, equity and hope reflect in everything we do.

Responsibilities:  This position provides short term transitional community, center, and hospital based crisis support services and crisis case management services to children, adolescents, and adults through a multidisciplinary collaborative service approach.  The CCM will be comfortable with the pace of emergency room care, medical acute inpatient hospital care, and Community Mental Health Access to Care. Specific duties include but not limited to:

  • Provide short-term transitional community, mental health center, and hospital based crisis case management and support to clients who present for services primarily related to mental health and substance use disorder within the LMH Health and Community Mental Health Center Setting until a case manager is assigned or existing case manager can be connected. To help crisis clients to understand the symptoms of their mental illness and to minimize the effect of those symptoms in all the significant areas of their lives and to develop an individualized crisis plan with client.
    • Provide outreach and crisis intervention services to clients and prospective clients to enable timely access to those services appropriate and necessary for crisis stabilization with the purpose of diverting the client from hospitalization and allowing the client to maintain independent living. 
    • Complete strength assessments with client and identify strategies or treatment options associated with the consumer's mental illness with the goal of minimizing the negative effects of mental illness symptoms or associated environmental stressors.
    • Delivering reimbursable hours of service compliant with established Bert Nash Center standards when appropriate.
    • Completes all paperwork and electronic medical record (EMR) entry associated with interventions provided.
    • Other duties as assigned. 
    • May require participation in the provision of services on-site or in the community as part of the Crisis Division.

    Qualifications:  The ICT Crisis Case Manager position requires but not limited to:

    • BA/BS Degree or four years of equivalent education and/or experience working in the human service field.
    • Reliable transportation; and a valid, unrestricted driver's license and proof of current car insurance.
    • Prior computer experience and basic computer fluency
    • Must be able to achieve within one's first 6 months of employment a working competency in the management and use of Centers electronic medical record (EMR) software as demonstrated by timely and accurate documentation of the clinical record.
    • An ability to work independently and in cooperative with others.
    • Ability to exercise and sound independent judgement.
    • This position operates primarily within the LMH Health Emergency Department and all recognized holidays and leave are in the accordance with LMH Health leave schedule.
    • Commitment to interdisciplinary and community mental health center approaches.
    • An energetic and positive approach to rapidly evolving changes and challenges of a complex workplace.