Community Support Services Case Manager - Strengths Team

Caring. Hope. Giving back. Our mission at the Bert Nash Center as the Community Mental Health Center (CMHC) of Douglas County is to advance the health of the community through comprehensive behavioral health services responsive to evolving needs and changing environments. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community. Our values of compassion, integrity, equity and hope reflect in everything we do.

Pay is based on experience starting at $20.00-$23.00 per hour, Full Time - 40 hours per week, non-exempt, benefits eligible. Bert Nash offers excellent benefits which include medical, dental, vision, KPERS retirement, life insurance, an Employee Assistance Program (EAP) providing free counseling and resources, and generous PTO.

Responsibilities:

The primary responsibility of the Community Support Services Case Manager - Strengths Team is to coordinate case management services for adults in the community with recurrent mental health issues, develop individualized treatment goals, and aid in accessing treatment. 

Specific duties include but are not limited to:

  • Helping clients understand the symptoms of their mental illness and to minimize the effect of those symptoms in all the significant areas of their lives;
  • Assisting clients in learning and practicing new skills that contribute to their recovery as specified in the treatment plan;
  • Providing supportive counseling, solutions focused interventions; behavioral analysis to increase client's ability to function in all life domains;
  • Providing outreach and crisis intervention services to clients and prospective clients to enable timely access to those services appropriate and necessary for crisis stabilization with the purpose of diverting the client from hospitalization and allowing the client to maintain independent living;
  • Completing strength assessment with client and identify strategies or treatment options associated with the consumer's mental illness with the goal of minimizing the negative effects of mental illness symptoms or associated environmental stressors;
  • Developing individualized crisis plan with client and review during treatment plan review time;
  • Coordinating all clients' services with other providers, family, and community collaterals primarily with the client consulting in the process;
  • Delivering reimbursable hours of service compliant with established BNC standards
  • Completing all paperwork associated with the financial, clinical, legal or regulatory management of the case of BNC's operations in a timely and accurate manner;
  • Participating in public information and public relations activities, serve as a community liaison and advocate for mental health and the Bert Nash Center;
  • Providing assistance with the evolution of an effective, efficient preventative program of services;
  • Additional responsibilities that may be assigned as circumstances warrant specifically related to supportive housing facilities and clients; and
  • Regular and predictable attendance is an essential function of the job. 

Qualifications:

Including but not limited to:

  • BA/BS degree or four years of equivalent education and/or experience working in the human services field;
  • Reliable transportation; and a valid, unrestricted driver's license and proof of current car insurance;
  • Prior computer experience and basic computer fluency;
  • Must be able to achieve within one's first 6 months of employment a working competency in the management and use of the Center's electronic medical record (EMR) software as demonstrated by timely and accurate documentation of the clinical record;
  • An ability to work independently and in cooperation with others;
  • Ability to exercise sound independent judgment;
  • Strong organizational skills;
  • Strong interpersonal skills in working with diverse publics;
  • A commitment to interdisciplinary and community mental health center approaches; and
  • An energetic and positive approach to the rapidly evolving changes and challenges of a complex workplace.

Bert Nash Center requires proof of Covid-19 immunization prior to starting any position. Covid-19 vaccine series must be completed or in process to be cleared for new hire orientation.